2024 Year-in-Review

Posted By: Elissa Sherman Association Updates,
 

Dear Members & Friends,

As we turn the page on 2024, we want to take a moment to reflect upon the past year and thank our members for their individual and collective efforts in support of LeadingAge Massachusetts’ mission to expand the world of possibilities for aging. 2024 represented a milestone year as LeadingAge Massachusetts celebrated its 70th Annual Meeting of the Membership and seven decades of supporting not-for-profit providers of aging services to meet the needs and preferences of older adults to age with dignity and respect. During our 70th Annual Meeting, held in October, members had a chance to view a short video highlighting the impact that LeadingAge MA and our members have had on the field of aging services for 70 years. If you didn’t get a chance to see the video when we shared it in October, you can watch it here.

The past year was filled with incredible achievements in advocacy, availability of new member tools and resources and lots of opportunities for shared learning and peer support. Below, you can check out some of the highlights from our work together over the past year. You can also read a summary of achievements from our national partner, LeadingAge, here.

We’d like to thank our Annual Business Partners for their very generous support. We would also like to thank our very dedicated Board of Trustees, whose vision, energy and commitment ensure that our work reflects the evolving needs of our members and the older adults they serve. Finally, thank you again to all of our members for partnering with us in this critical work. Don’t hesitate to reach out if we can be helpful in any way.

The LeadingAge Massachusetts Team:

Elissa Sherman, President

Sarah Lacasse, Vice President

Jeanmarie Roberts, Membership Coordinator

 

Leading Through Advocacy

In 2024, LeadingAge Massachusetts’ advocacy efforts were dominated by two historic and significant pieces of legislation that ultimately became law. Highlighting our respected and influential role, LeadingAge Massachusetts’ president, Elissa Sherman was asked to provide remarks at the ceremonial bill signing of Chapter 197 of the Acts of 2024, known as the Long Term Care bill, the most comprehensive piece of legislation to impact long term care in decades. The new law seeks to strengthen the long-term care sector in a variety of ways including through reform of licensure and suitability, workforce development provisions, new regulations for small house nursing homes, targeted rate add-ons, provisions addressing prior authorization to post-acute care, training on LGBTQ and more. The new law also makes changes to the Assisted Living statute, including allowing Assisted Living Residences to offer Basic Health Services. The legislation also establishes a number of task forces and commissions that LeadingAge Massachusetts is named to.

The Affordable Homes Act, a historic $5.16 billion housing bond bill, was also signed into law by Governor Healey this summer at a bill signing ceremony at LeadingAge MA member, Gold Meir House. In addition to making significant investments towards production and preservation of affordable housing, the legislation includes a range of new policies aimed at addressing the housing affordability crisis in the Commonwealth. LeadingAge Massachusetts was also named as a member of a special commission on creating affordable and healthy senior housing, established as part of the legislation.

In addition to these successes, LeadingAge MA and our members spent much of our time in 2024 voicing concern about the impact of the CMS staffing standards rule. Members shared their experiences and concern regarding workforce shortages and the ability to meet the CMS standards with members of the Massachusetts congressional delegation during visits to Capitol Hill in April.

 

Empowering Members Through Collaboration and Innovation

In 2024, LeadingAge Massachusetts continued to support its members with day-to-day challenges while thinking strategically about the future. We tackled workforce challenges by providing practical tools, such as a workforce recruitment video and an engaging landing page designed to attract dedicated professionals to our members' organizations. Additionally, we hosted events and peer learning opportunities, including sessions at the Annual Conference on innovative workforce strategies, and quarterly HR Peer Group meetings to foster collaboration and gain insights from leaders in the field. We also invested in leadership development through the LeadingAge MA Leadership Academy, nurturing emerging leaders to guide their teams and drive organizational success.

Our commitment to advancing diversity, equity, and inclusion (DE&I) deepened in 2024. We delivered resources such as DE&I toolkits and guides, helping members create inclusive communities for both older adults and staff. Conference sessions and Peer Group meetings offered focused education, equipping members with actionable strategies to advance DE&I initiatives. We extend a special thank you to the DE&I Workgroup for steering Association activities and creating impactful opportunities for our members.

Peer Groups played a vital role in 2024, providing tailored support and fostering collaboration across various sectors, including Assisted Living, Rest Home, CCRC/LPC, Affordable Housing and Nursing Home Administrators, as well as HR Professionals, Activities Professionals and a DE&I Interest Peer Group. These groups served as spaces for collaborative problem-solving, where members shared best practices and addressed challenges in trusted, supportive environments. Through these connections, we reinforced the collective commitment to aging services and strengthened our community.

Stay tuned for the 2025 Peer Group Calendar, set to be released in early January!

 

Celebrating the 2023-2024 Leadership Academy Graduates

In 2024, LeadingAge Massachusetts proudly recognized the 23 graduates of the 2023-2024 Leadership Academy. These talented professionals demonstrated exceptional growth and a steadfast dedication to advancing aging services.

This program was made possible by the generous sponsorship of CLA, the expertise of our instructor Steve Colwell, and the support of our hosting member organizations.

2023-2024 Leadership Academy Graduates:

• Elizabeth Bogyo – Good Shepherd, Director of Finance

• Michi Boddupalli – Rogerson House Assisted Living, Executive Director

• Jacob Brown – Marillac Residence, Executive Director

• Rebecca Cohen – Lasell Village, Social Worker

• Amanda Condrin – Edelweiss Village, Associate Executive Director

• Jennifer Faro – Edgewood, Community Engagement Director

• Katia Fearebay – Orchard Cove, Housekeeping Manager

• Patrick Goyau – NewBridge on the Charles, Sous Chef

• Emmaline Horne – Carleton-Willard Village, Director of HC Activities

• Sally Little – Legacy Lifecare, Dietary Manager

• Kevin Lowre – Rogerson Communities, Director of IT Operations and Support

• Bianca Medeiros – Youville House/Youville Place, Chief Operating Officer

• Alicia Merola – Loomis Communities, Assisted Living Director

• Victoria Penek – HSL Adult Day Health, Site Manager

• Brian Puleo – The Overlook, Regional Director

• Taylor Puuri – CLA, Manager

• Wanda O'Connor – Overlook Health & Rehabilitation Center, Facilities Manager

• Michael O'Brien – South Cove Manor, Director of Nursing

• Alicia Smith – Briarwood CCRC, Assistant Director of Dining Services

• Will Smalley – Mount Pleasant Home, Director of Resident Services

• Rose Shapiro – Jack Satter House, Director of Resident Services

• Christina Tuohey – Ruth's House Assisted Living, Executive Director

• Miyoung Yang – Brookhaven at Lexington, Director of Community Living

 

In September we were thrilled to welcome 24 participants to the 2024-2025 cohort, continuing our commitment to developing future leaders. Looking ahead, you can now register for the Leadership Academy Alumni Workshop on January 24, 2025, where past participants will reconnect and continue their leadership journeys.

2024 Senior Living Symposium

Hosted in partnership with LeadingAge MA Platinum Partner Ziegler, the 2024 Senior Living Symposium celebrated innovation and explored the future of aging services.  Highlights included a Technology Showcase supported by Platinum Partner Symbria, where attendees discovered cutting-edge solutions to enhance older adults’ lives and optimize operations. Sessions on topics such as designing for the new consumer, implementing AI, and long-term strategic planning inspired creativity and forward-thinking approaches across the field.

 

2024 Annual Conference and EXPO

The Annual Conference and EXPOheld on June 11 at the Four Points Hotel in Norwood, MA, brought together professionals from across the aging services field to exchange ideas and explore innovations.

The day began with a keynote by Lou Bergholz of Edgework Consulting, "Cracking the Culture Code: Creating a Work Experience that Drives Retention, Connection, and Engagement," followed by a standout general session on the future of leadership in aging services featuring Steve Colwell, Roberto Muniz, and Robyn Stone.  Breakout sessions offered insights on DE&I, leadership development and the potential of AI in aging services.  A resident panel highlighted the lived experiences of older adults, receiving enthusiastic feedback from attendees.

The expo hall buzzed with energy as over 55 exhibitors showcased innovative products and solutions. We extend our gratitude to all attendees, exhibitors, and sponsors.

 

70th Annual Meeting of the Membership

On October 9, 2024, LeadingAge Massachusetts celebrated 70 years of advocacy, partnership, and progress at the College of the Holy Cross.The evening featured remarks from Robin Lipson, Secretary of the Executive Office of Elder Affairs, who presented a Governor’s citation recognizing LeadingAge MA’s 70 years of service as a powerful advocate for older adults and nonprofit providers. Highlights also included the presentation of the Aging Services Champion Award to Senator Patricia Jehlen and Representative Thomas Stanley for their dedication to promoting the well-being and independence of seniors.

The Annual Achievement Awards recognized outstanding individuals and programs making a significant impact in the field of aging services. Sonya Brown, a Certified Nursing Assistant at The Berkeley Retirement Home, was honored with the Heart and Hands Award for her remarkable dedication to personalized care for residents throughout her 17-year career.  Rita Senecal received the Volunteer of the Year Award, celebrating her extraordinary commitment to Overlook Hospice.  The Harmony Mental Health Assisted Living Program at Mary Ann Morse at Heritage received the Program Innovation Award for its groundbreaking approach to addressing the mental health needs of older adults. Lutheran Rehabilitation and Skilled Care Center was awarded the Workplace Excellence Award for its innovative PeopleFirst Pathways program aimed at providing meaningful support to staff. Kyle Hamilton and Justin Pineiro were recognized with the Emerging Leader Award for their exceptional leadership and growth within their organizations.