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Webinar Series: Managing Risk and Liability in Aging Services Organizations
Thursday, September 29, 2022, 12:00 PM - 1:00 PM EDT
Category: Events

Webinar Series

Managing Risk and Liability in Aging Services Organizations

presented by LeadingAge MA Platinum Partners

Join subject matter experts as they help aging services leaders navigate through some of the most challenges areas that expose organizations to risk and liability. Grab your lunch and join us! This weekly webinar series will run Thursdays from 12:00-1:00pm from September 22 to October 27. Attendees will have the opportunity to interact with speakers through Q&A, with questions addressed live during the session.


This series is open LeadingAge MA provider members. 

September 22: How to Handle a Request For Medical Records

This webinar will provide an overview of the basics of HIPAA, some tips and tools for how facilities should respond to requests for resident records and subpoenas, and the consequences for getting it wrong.  This webinar will also touch upon the basics of when and what to report to your insurance carrier.  

Presented by Sheri Pizzi of Barton Gilman LLP and Meg Kyle of IronShore Specialty Insurance 

September 29: Navigating a Successful Return to Work After Injury: A Guide to Reentry Planning

This webinar will discuss in detail the steps necessary for employers to ensure that they retain good employees and return them to work after injury.  In the tight labor market, returning injured workers back to productive work as soon as is medically safe, serves to preserve the employment relationship.  Key highlights include communication between the worker and their manager as to expectations on the return to work, active involvement in monitoring an employee’s progress in light duty, arranging for regular medical updates from the treating physician, working through potential reasonable accommodations necessary, and successful transitioning employees back to full duty.

Presented by Linda Manning, attorney at Sallop & Weisman, PC

October 6: Directors and Officers Liability Insurance – How it Protects Your Organization and Board Members

This webinar will give a general overview of a D&O policy (Who it covers, what is covers, why it is needed), including important pieces of coverage (policy language, definitions, standalone coverage vs. GL/umbrella coverage/other package covered), D&O misconceptions, high level claim information (who brings D&O claims, what do they look like). The presenter will share claim scenarios (what type of acts have led to claims in the past) and statistics (average payouts, costs to defend).               

Presented by John Kulik, Underwriter, Chubb Insurance Company

October 13: Aging Services Claim Study Findings

The CNA Aging Service Claim Study (11th edition) provides an oversight of claim outcomes in the Aging Services industry, covering professional liability claims that closed between 2018 and 2020.  The presentation will review key findings, claim trends and demonstrate scenarios to help raise awareness of risk factors that contribute to adverse claim outcomes. The presentation will also offer practical risk management considerations to mitigate areas of potential liability.

Presented by Kay Tippton, Risk Control Consultant, CNA Healthcare Segment, CNA Insurance Company

October 20: Technology to Prevent Falls and A.I. Use to Improve Outcomes

With our rapidly aging population in the United States the demand for safe, secure, and high-quality living alternatives will continue to grow. This demand will be a driver for providers to operate and maintain facilities to serve an expanding population with expectations for high standards of care. Currently much effort is being directed at the evaluation of current models of housing and care focusing on what will be needed in the future for improvement and innovation. One important factor which is a critical part of how solutions will be developed is the fact that we may not have available sufficient staff to meet the needs presented. This presentation will discuss how new technology utilizing high quality optical sensors with mature artificial intelligence, will provide real time fall prevention and fall detection with high reliability, immediate alerts when a patient or resident might be at risk, in addition information gathered can support a guided investigation processes to drive improvement. 

Presented by Guy Fragala, PhD, Intuitive Care Technology

October 27: Workplace Violence Risk Management

This session will provide the attendee with a comprehensive overview of the workplace violence topic including OSHA’s perspective, risk factors, workplace evaluation, policy and program considerations as well as prevention strategies with an emphasis on health care settings. Objectives for the session include: 

  • Know the definition of and types of workplace violence
  • Understand OSHA’s perspective of workplace violence and General Duty Clause
  • Recognize workplace violence warning signs and risk factors
  • Learn important elements of a workplace violence prevention program

Presented by  Neal Freedman, Safety and Health Manager, Atlantic Charter and Mark Hickox, Senior Safety & Health Consultant, Atlantic Charter