NAVIGATING CONFLICT

Presented by Margie Gozdiff

December 4, 2018, 9:30am - 12:30pm

CliftonLarsonAllen
Sponsored by CliftonLarsonAllen

Program Description

Conflict is normal. In fact, it's healthy Yet, too many people gauge a good day at work by whether they avoided conflict with their colleagues. Conflict can fuel creativity, promote better problem solving, forge stronger team dynamics and shape better decisionmaking. It’s time to reconsider our understanding of conflict and look towards a more advanced mindset, better approaches, and a precise skillset to become a successful conflict navigator.

In this workshop, participants will expand their understanding of what conflict is and learn how to use a practical set of conflict navigation skills to advance agendas, promote mutual learning, and enhance relationships at work. We’ve conducted a broad study of the leading approaches to navigating conflict, blended it with fascinating research on the role that the brain plays in successful conflict navigation, and built a workshop that equips participants with a practical, accessible, and expanded toolkit for handling a range of common conflict situations.

Learning Objectives

In this session you will:

  • Gain a new outlook on the positive role that conflict can play at work 
  • Learn a foundational understanding of the neuroscience of conflict 
  • Grasp an awareness of four crucial elements of a conflict navigation mindset 
  • Learn how to differentiate between intention and impact 
  • Takeaway a robust set of techniques to navigate a range of common conflicts at work more effectively

Program Details

Date:  December 4, 2018
Time:  9:30am - 12:30pm
Location:  Orchard Cove, Canton,  MA
Cost: $75 per member, $150 for non-members
CEUs: 3 CEUs available for Nurses (
in accordance with 244 CMR 5.00) and 3 CEUs available for Nursing Home Administrators  (NHA Deemed Status NH-09015-006)

Speaker Bio: Margie Gozdiff, Edgework Consulting

Margie has over 25 years of experience in, coaching, facilitation, sales and training and has been working for Edgework since 2001.  She creates an honest learning environment that both challenges and supports individuals and groups as they work on leadership development, relationship building, presentation skills, and coaching skills.    She has coached extensively with both new and veteran managers in organizations, as well as the C-suite.   Margie has worked with organizations such as Fleet Bank, Bristol Meyers Squibb, the International Rescue committee, MIT Sloan, Fidelity Investments, J Jill, APAC Customer Service, MIT Sloan, and Tufts University. 

Margie is a graduate of Gibbs College and received her coaching certification from the International Coaching Academy.


More Information or Question

Lynn Monaghan, Education and Events Manager, LeadingAge Massachusetts
617-244-2999 | fax: 617-244-2995  
LMonaghan@LeadingAgeMA.org



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