2016-2017 Massachusetts Leadership Academy

The Leadership Academy 2016-2017

Developing strong, effective leaders in the not-for-profit aging services field.

For the sixth consecutive year, generously sponsored by:
CliftonLarsonAllen LLP


Download the Leadership Academy application form here.

Program Overview
Now in its sixth year, the Academy is designed to help develop leadership skills of managers in the aging-services field. Participants actively explore best practices of leaders, analyze their own leadership, learning and problem solving styles and experience the synergies that result from high performing teams. In order to maximize learning opportunities, space is limited to a maximum of 18 participants.

Overall Program Goals

  • Understand personal leadership effectiveness
  • Build competency in leadership skills
  • Add value to the sponsoring organization
Who Should Attend
Those sponsored for the program must be mid-level managers and above at a LeadingAge Massachusetts provider member organization with the potential and desire to make an impact on their organization. At least three years experience managing teams and/or projects is required.
Program Structure
Designed specifically for the adult learner, this 9 month program requires your commitment as an interactive participant to eight full-days and one evening session, plus preparation required for each session. Meetings are approximately every 4 weeks from September 2016 to May 2017. Four sessions will be comprised of a morning session with a faculty member and a larger class and the afternoon session with the Dean and just the Academy cohorts. Work required in-between sessions is estimated to be 4-6 hours per month. As these programs build on one another, missing more than 1 session can impact your learning. Please prioritize your attendance to get the most value.
Tuition is $1000 per participant. Tuition includes all class fees, meals, handouts and a journal. Registration to the Annual Meeting in October and the Annual Conference in May is also included.
Dean of the Academy
Jodi Detjen has been a professor of management at Suffolk University since 1999. Jodi teaches management at the MBA, Undergraduate and Corporate Education levels both online, in the classroom and internationally. Jodi writes about the skills required and organizational aspects related to living an integrated life. Jodi is the Co-Author at The Orange Line: A Woman’s Guide to Integrating Career, Family and Life. She is cofounder of a boutique consulting firm, Orange Grove Consulting, focused on developing leaders, building the skills of women to become leaders, and helping organizations to transform their approach to work and talent to foster standout performance. Prior to teaching and independent consulting, Jodi was as an international management consultant based in London, England. Jodi received her MA in International Development Policy focusing on organizational development from Duke University and her BSc from Virginia Tech in Management Science.

Program Description and Schedule

Goal Setting
Date: September 20, 2016
Time: 9:30am - 3:30pm
Location: Notre Dame du Lac, Worcester MA
Faculty: Jodi Detjen, MA, Professor, Suffolk University, Boston, MA
Develop your career vision and goals for the program. Learn how to align your goals with your organization. Examine how input from others and a 360 degree evaluation can help you achieve your goals.
LeadingAge Massachusetts Annual Meeting
Date: October 5, 2016
Time: 4:00pm - 8:00pm
Location: Crowne Plaza/The Verve, Natick, MA
Join LeadingAge Massachusetts members to help celebrate the successes of the members during the past year, to acknowledge LeadingAge Massachusetts’ achievements, and to prepare for the year ahead. Meet many leaders and network at this social event.
Thrive: How to Identify, Enhance and Enjoy Your Strengths
Date: October 25, 2016
Time: 9:30am - 4:30pm
Location: Briarwood CCRC, Worcester, MA
Faculty: Morning: Del Gilbert, MBA, Chief Learning Officer, St. Joseph Hospital, Nashua, NH
Afternoon: Jodi Detjen, MA, Professor, Suffolk University, Boston, MA
Do you know the difference between a talent and a strength? In this workshop, you will learn how to identify your personal strengths through the StrengthFinders assessment methodology. You will learn 3 benefits of leveraging your strengths and 5 ways to enhance those strengths. Learn how to use your strengths in service to others and lead a strong life.
Got Conflict? Deal with Conflict Effectively: Tools for Your Toolbox
Date: November 17, 2016
Time: 9:30am - 4:30pm
Location: Newbury Court, Concord, MA
Faculty: Morning: Gail Packer, MSW, Executive Director, Community Dispute Settlement Center
Afternoon: Jodi Detjen, MA, Professor, Suffolk University, Boston, MA
This interactive workshop will provide a framework for understanding the styles of people in conflict, dispelling common myths about the nature of conflict, and examining how conflicts escalate. You will learn strategies for de-escalation and prevention.
Mid-Program Check-in
Date: December 2016 - January 2017, scheduled 60 minute phone meeting
Faculty: Jodi Detjen, MA Professor, Suffolk University, Boston, MA
Cohorts will check on their progress and receive coaching on current issues. Format for this session will be a conference call. Date and time to be determined.
Team Essentials
Date: January 19, 2017
Time: 9:30am - 4:30pm
Location: North Hill, Needham, MA
Faculty: Morning: Lou Bergholz, Founder, Edgework Consulting
Afternoon: Jodi Detjen, MA Professor, Suffolk University, Boston, MA
Utilize the dynamic Team Ready Model for an accessible and applicable framework to understand team roles and performance. Learn how to lead a positive and productive team and help the team to communicate and solve problems effectively.
Design Thinking: Tools for Creative Leadership
Date: February 16, 2017
Time: 9:30am - 4:30pm
Location: Orchard Cove, Canton, MA
Faculty: Morning: Pattie Belle Hastings, Professor, MFA, Quinnipiac University, Hamden, CT
Afternoon: Jodi Detjen, MA, Professor, Suffolk University, Boston, MA
Learn methods being used by the top innovation companies. Design Thinking methods can be applied to products, services, processes, and even physical locations. Anything that needs to be optimized for human interaction can be improved using the 5-Step Design Thinking process. you can design the way you lead, manage, create and innovate – you can even design your life.
Live Case Study and Debrief
Date: March 21, 2017
Time: 9:30am - 4:30pm
Location: TDB
Faculty: Jodi Detjen, MA, Professor, Suffolk University, Boston, MA
Use the skills and tools learned in The Academy to work on a live case study. Cohort will be split in teams, analyze the problem, develop a solution and present results to senior leadership of the organization.
Moving Forward
Date: April 13, 2017
Time: 9:30am - 2:30pm
Location: Fuller Village, Milton, MA
Faculty: Jodi Detjen, MA, Professor, Suffolk University, Boston, MA
Reflect on what you learned across the year. Refine your goals and plans to further integrate your skills and increase your impact. Work with cohort and Jodi to identify potential challenges and opportunities moving forward. Celebrate Graduation from The Leadership Academy.
LeadingAge Massachusetts Annual Conference
Date: May 11, 2017
Time: 8:30am - 4:00pm
Location: Holiday Inn Boxborough, Boxborough, MA
Expand your thinking and your network at the LeadingAge Masschusetts Annual Conference attended by over 300 top leaders in the aging services field. Meet up with the Leadership Acadamey Alumni for a private educational session on leadership!


Experiencing Leadership

Tour of Member Communities
Seven of the locations in which the Academy programs will take place are at LeadingAge Massachusetts members. Optional tours will be offered of these communities on that morning, giving the participants a different perspective on how other communities are expanding the world of possibilities for aging.

Academy Alumni Network
Almost 100 individuals have graduated the LeadingAge Massachusetts Leadership Academy since 2012 and comprise the Leadership Academy Alumni Network. The Academy Alumni Network provides them the opportunity to stay connected with each other and participate in private educational and social events. Alumni have the opportunity to participate as mentors for the current alumni class and participate on LeadingAge Massachusetts committees and task forces. This is an energetic and dedicated group and we look to the Academy Alumni as the next generation of aging services leaders.

Mentor Program for Academy
Every Leadership Academy participant will be matched up with a mentor from the Academy Alumni. Mentors will connect with their mentees to offer support, advice and expand their professional network.

LeadingAge Massachusetts believes in engaging as many members as possible in advocacy at all levels. At the February program, Elissa Sherman, PhD, President of LeadingAge Massachusetts will speak to the Academy on what it means to be an advocate and describe various ways to advocate from having community events all the way to meeting with government officials. Advocacy is a powerful tool that can impact you individually, your community and the aging services field as a whole.


Application Process

The three-part application consists of:
1.  Completing the application form.

2.  Obtaining a letter of support from your organization.
3.  Writing a letter stating your interest in this program.

Applications must be received by July 15, 2016. 

Download the 2016-2017 Leadership Academy brochure
with complete details here (pdf).

Please mail, fax or e-mail form, sponsor letter, and letter of interest to:

The Leadership Academy
c/o LeadingAge Massachusetts
246 Walnut Street
Suite 203
Newton, MA 02460
Fax: 617-244-2995
Email: SPouliot@LeadingAgeMA.org




"Participating in the Leadership Academy has been one of the great highlights of my career. It is a perfect example of taking a group of total strangers and building a collaboration where everyone supports and encourages each other. Everyone has with their own unique skills and circumstances but contributing to achieving the common goal; learning and growing."

~ Dianne Buckley, Goddard Homestead, Class of 2016

"The curriculum was all-encompassing in the area of leadership training both personally and professionally. A dynamic, power-packed nine months and working closely with the other students was grounding. It is a course no leader wants to miss!"

~ Nancy Leefe, Bethany Homes, Inc., Class of 2015


"The structure and content of the Leadership Academy offered a great opportunity to focus on personal skill development and practice using new management tools in a supportive environment. Even seasoned leaders will find the format stimulating and pertinent, with concrete "take-aways" to implement in the workplace after every session."

~ Lori Ferrante, Elizabeth Seton Residence, Class of 2015


"The class for me was a complete success. Jodi opened a line of thinking for me that I wasn't aware I was capable of. I found the case study to be the most fun I have had in years."

~ Jim Dinges, Nichols Village, Class of 2014


"The Leadership Academy has provided her with necessary techniques and methods for critical thinking that are essential leadership tools. She has shown significant development in learning to challenge members of her team to broaden their perspective on alternative solutions to complex problems."

~ Sheila Waxman, NewBridge on the Charles, Manager of 2014 Participant


"The overall content is excellent! The most impressive part is the building process from one month to the next, from one lesson to the next.  It is most noticeable in hindsight, which outlines its brilliance and effectiveness."

~ Francesca Ricci, Rogerson Community, Academy Class of 2012


"Leadership Academy has been an unforgettable and most valuable experience! I am tremendously grateful for the collegial networking and partnerships that have been created, as they will hold steadfast through our careers."

~ Beth Vettori, Rockridge CCRC, Academy Class of 2011


"Attending The Leadership Academy has developed my skills to a level where I see my leadership opportunities opening up to a level I never imagined. Thank you all!"

~ Karen Prest, North Hill, Academy Class of 2011


"She has taken more of a leadership role in the facility. She is now facilitating the monthly nursing meetings and is more comfortable with public speaking. There is an increased confidence in her ability to manage staff conflicts/resolutions since her participation in the Academy."

~ Lisa Kubiak, Executive Director, Mary Ann Morse
Manager of Academy Participant


“The Leadership Academy has given Pam a fantastic view of the Senior Living Community in the Boston Area. She has brought back ideas from her peers and has solidified her leadership skills through the academy by participating in presentations to the residents. She has become my go to person for operational and financial matters at our community.”

~ Deborah Felton, Executive Director, Fuller Village, Milton MA
Manager of Academy Participant


“I have observed Patty become increasingly willing to take risks in meetings, volunteer for more task forces and generally, become more of a recognized leader at our community. Although always a good manager, Patty’s management skills with her team have grown stronger and she shows her passion for mentoring and helping her team members grow in a more visible way. Patty has thoroughly enjoyed this experience. She speaks about it often and has taken full advantage of it. We are grateful to the Leadership Academy for hosting this great program and to Patty for the hard work she has put into it.”

~ Janet Hirsch, Director of Community Life, North Hill
Manager of Academy Participant


“The thing that our administration has noticed is that Joe is more accepting of change and uncertainty. He seems to really have been helped by listening to other manager’s stories and getting an understanding that their problems are similar. He historically has been hard on himself and feeling like some issues were his fault rather than understanding that they are just part of the job. Joe is now more determined and likely to deal with issues head on. I think Joe has really enjoyed and been enriched by the program.”

~ Anne Miller, Assistant Executive Director, Glenmeadow
Manager of Academy Participant

More Information or Questions:
For any questions about The Leadership Academy application process or tuition, please contact:
Sue Pouliot, Director of Education and Events, LeadingAge Massachusetts
617-244-2999 | fax: 617-244-2995  


Upcoming Events

Keep up-to-date with our organization by viewing our upcoming events.
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